Frequently Asked Questions.

The bureau is open to membership from all individuals under the identified industry clusters, and from corporate institutions and organizations.

Individuals join by signing up on the registration platform. Corporate institutions follow the corporate membership procedure available in our downloads.

No. Membership is an essential step towards accreditation, but not all members are accredited. Accredited members have "Accredited" on their profile, with specific points, and privileged access to view and add content to the portals.

The accreditation process takes a maximum of 21 days for individuals and 4 months for corporate accreditation.

Both individual and corporate accreditation award 1–10 points, where 1 represents basic proficiency or achievement and 10 represents the highest skillset or standard.

Yes. The Bureau has brought together a pool of experts who provide ISO/IEC 27000-series certification services to members, in accordance with CASCO standards. Contact certification@ccib.or.ke.

Yes. All institutions or organizations working with us, accredited by us, or seeking to work with us or seeking accreditation must appoint a senior executive officer in writing to the bureau. Contact Corporateservices@ccib.or.ke for more information.

We are looking for technology, research and development partners, and financial supporting partners. Get in touch at Partnership-TI@CCIB.or.ke.

Use the Citizen Advisory portal to submit an enquiry on topics such as cybercrime, data protection, audits and penetration testing. CCIB advisers respond on the portal.

Contact WATCH-COP at watch-cop@ccib.or.ke as soon as possible. Child protection enquiries can also be submitted anonymously through the Citizen Advisory portal.

Contact the CCIB service desk at Help@ccib.or.ke. To escalate a complaint, contact the service desk manager at Complaintmanager@ccib.or.ke.